About Us

Payment Options

We accept the following payment methods:

• Visa
• MasterCard
• Discover/NOVUS
• American Express

Delivery Policy

Delivery Policy and Guarantees 
Our Guarantee:
We offer an un-conditional guarantee of satisfaction. If you are not happy with something, please call us at 518-374-4414 or email at [email protected] I'd appreciate the opportunity to make it right by replacing the item, or compensating financially as needed.I especially like to be able to fix the problem one on one, rather than litigate it on Yelp or Google. With Appreciation for your business, Mark Felthousen 

Delivery Policy:
We make deliveries daily to homes, businesses, venues and funeral parlors.The ones to the homes are where most issues arise do to the fact that people are sometimes not home and the recipient is usually not aware that we are coming. Cell phone numbers are very helpful.

If they are not home we will:
A: Leave it in an enclosed or protected area if weather permits and the neighborhood is good. We won't leave it if it is too cold, too hot, or there is no porch or overhang. We wont' leave them if they are particularly fragile. 

If we cannot leave them, we will try leaving them with a cooperative neighbor.
Failing that, we will bring the delivery back to the store. In all of the above instances, we will phone the recipient to let them know where the delivery has been left. If we do not hear from the recipient by the next day, we will phone the sender. We will phone the recipient prior to a delivery if 
A: we are requested to. 
B: it is distant or maybe the only deliver we have to that area.
C: the address is unclear and we cannot locate them, or they do not come to the door. 

Timed Deliveries
We make every effort to honor timed delivery requests to people's homes and businesses 

Funeral Deliveries are a minimum of 2 hours prior to the service. Weddings and Parties are according to plan.

Areas Served

Our own drivers deliver daily to the following cities and towns, Albany, Alplaus, Altamont, Ballston Lake, Burnt Hills, Charlton, Cohoes, Colonie, Clifton Park, Green Island, Guilderland, Guilderland Center, Glenville, Halfmoon, Jonesville, Lansingburgh, Latham, Loudonville, Melrose, Newtonville, Niskayuna, Pattersonville, Princetown, Rexford, Rotterdam, Rotterdam Junction, Schenectady , Scotia, Slingerland, Troy, Voorheesville, Waterford, Watervliet. We deliver large orders, weddings, and parties to an even wider area, please call for assistance. 

Out of town? If you have an order going out of town, state or country- we will gladly help you. See our delivery policy for details. We are ranked in the top 100 by Teleflora for the volume of orders sent out of town. We are proud to have achieved this by giving superior service at a reasonable price. You'll be happy to have a local florist to represent you and convey your needs. Our prices reflect our local market and sometimes may not be honored by other florists. If that is the case, we will contact you.

Contact Information

We have two locations in the Capital District to serve you.

If you wish to place your order by phone, please have the product code noted. ie. TF 121-3

Schenectady - 1537 Van Antwerp Rd. - Call (518)374-4414
Cohoes- 149 Remsen St. - Call (518) 237-2100

If you are calling about an order which you have already sent to us through the website, then please call us at (518)374-4414. All of the website orders print out at our Schenectady location and are routed from there.

Felthousen's Florist & Greenhouse
1537 Van Antwerp Rd.
Schenectady, NY 12309

Specialty Services

We specialize in the following services:

• Large inventory of fresh flowers
• Tropicals
• Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk arrangements
• Dried floral arrangements
• Weddings
• Funeral designs
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards
• Candles

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Links

Loudonville New York Florist | Clifton Park Florist | Guilderland Flowers Guilderland Florist | Albanys Florist